Terms of Service

Welcome to Haute Prime. By accessing or using our website https://hauteprime.com/ and purchasing from us, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.

  • We reserve the right to refuse service to anyone at any time for any reason.

  • You agree not to use our site or products for any unlawful or unauthorized purpose.

2. Products & Availability

  • We strive to display products, descriptions, and colors as accurately as possible. However, we cannot guarantee that your device display is perfectly accurate.

  • Prices, availability, and descriptions may change at any time without prior notice.

  • We reserve the right to discontinue or limit the sale of any product.

3. Orders & Payments

  • When placing an order, you agree to provide current, complete, and accurate information.

  • Payments must be made in full at checkout using our secure payment processors.

  • Prices are listed in USD unless otherwise stated. Taxes and fees may apply depending on your location.

  • We reserve the right to refuse or cancel orders suspected of fraud or unauthorized activity.

4. Shipping & Delivery

  • Shipping details, rates, and estimated delivery times are outlined in our Shipping Policy.

  • Delivery times are estimates only. Haute Prime is not responsible for delays caused by couriers, customs, or circumstances beyond our control.

  • Title and risk of loss transfer to you once the order is delivered.

5. Returns & Refunds

  • Our Return & Refund Policy governs all return requests.

  • Items must meet the conditions stated in that policy to be eligible for a refund.

  • Final sale, intimate wear, and customized products are not eligible for return.

6. Accounts & Security

  • If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.

  • You agree to notify us immediately of any unauthorized use of your account.

  • Haute Prime is not liable for losses due to unauthorized use of your account.

7. Intellectual Property

  • All content on HautePrime.com, including logos, images, graphics, designs, and text, is the property of Haute Prime and protected by copyright and trademark laws.

  • You may not copy, reproduce, or use our content without express written permission.

8. Limitation of Liability

  • To the maximum extent permitted by law, Haute Prime shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability shall not exceed the amount paid by you for the product purchased.

9. Indemnification

You agree to indemnify and hold harmless Haute Prime, its affiliates, employees, and partners from any claims, damages, or expenses resulting from your violation of these Terms.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes shall be resolved exclusively by the courts in Hong Kong.

11. Changes to Terms

We may update or modify these Terms at any time. Updates will be posted on this page with the revised effective date. Continued use of our website after changes constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Haute Prime
49, Maclehose Trail Section 2, Tai Long Village,
New Territories, Hong Kong SAR
📧 Email: ybaxxew810@outlook.com
📞 Phone: +852 2464 5985