Privacy Policy

At Haute Prime, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://hauteprime.com/ or purchase from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Payment details are processed securely through third-party providers; Haute Prime does not store credit card data.

  • Order Information: Items purchased, transaction history, delivery details.

  • Technical & Usage Data: Device type, IP address, browser details, pages visited, cookies, and browsing activity.

2. How We Use Your Information

Your information may be used for:

  • Processing and delivering your orders.

  • Providing customer support and responding to inquiries.

  • Sending order confirmations, shipping updates, and account notifications.

  • Improving our website, services, and product offerings.

  • Marketing communications (only if you opt-in).

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Trusted third parties who help us operate our store, such as payment processors, logistics partners, and marketing platforms.

  • Legal Authorities: When required to comply with laws or protect our rights, safety, and property.

4. Data Security

We use secure servers, encryption, and access controls to protect your information. While we take every precaution, please note that no online data transmission or storage method is 100% secure.

5. Cookies

Our website uses cookies and similar technologies to:

  • Enhance user experience.

  • Track website traffic and performance.

  • Deliver personalized content and ads.

You may disable cookies in your browser, but some features of the website may not function properly.

6. Your Rights

As a customer, you have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your data (subject to legal and business obligations).

  • Opt out of marketing emails at any time by clicking “unsubscribe” in our emails.

To exercise these rights, contact us at: ybaxxew810@outlook.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that data from a child has been collected, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Haute Prime
49, Maclehose Trail Section 2, Tai Long Village,
New Territories, Hong Kong SAR
📧 Email: ybaxxew810@outlook.com
📞 Phone: +852 2464 5985